Passport Delay / Tax Refund Issues

Here are some tips on how to handle passport delays or income tax refund issues using India's RTI Act:

Passport delays:

Here is a success story of how a citizen used the RTI Act to resolve a passport delay issue:

In 2012, a citizen filed an RTI application with the RPO in Mumbai to ask for information about the status of his passport application. The RPO did not respond to the RTI application within the stipulated time period. The citizen then filed a complaint with the SIC. The SIC investigated the complaint and found that the RPO had indeed violated the RTI Act. The SIC ordered the RPO to provide the citizen with the information that he had requested, and it also imposed a penalty on the RPO.

Income tax refund issues:

Here is a success story of how a citizen used the RTI Act to resolve an income tax refund issue:

In 2013, a citizen filed an RTI application with the ITD to ask for information about the status of his income tax refund. The ITD did not respond to the RTI application within the stipulated time period. The citizen then filed a complaint with the SIC. The SIC investigated the complaint and found that the ITD had indeed violated the RTI Act. The SIC ordered the ITD to provide the citizen with the information that he had requested, and it also imposed a penalty on the ITD.

Here are some best practices for using the RTI Act to resolve passport delays or income tax refund issues:

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