One Stop Place to Solve 1000's of Problems with Government

We all Indians depend on indian bureaucracy spider web ranging from an IAS officer to clerk in each office for various approvals, grievances, services, to do business and many more. We all literally struggle to navigate Indian bureaucracy. The Right To Information (RTI ) Act is created to solve this issue 15 years back . It made  a significant impact in all these years. Yet many of Indians does not know the procedures in each office and how innovatively the act can be used to solve various government issues. People like Arvind Kejriwal or top leaders in many political parties able to use it to some extent. The main problem faced by many people including lawyers is, they can not ask right questions to get right data and the process. The main reason for not able to ask right questions using RTI Act is, they do not know how each government department works, office memorandums issued, procedures to be followed in each department, complaint registration process in each department and the escalation process, job charts in each department, recruitment process, organization hierarchy, records maintained at each office, how attendance is maintained at each government office.  Due to the bureaucratic complexity associated with each government department, legal expertise alone is not sufficient to solve issues with government.   It is a fact that lawyers does not have full knowledge of inner functions and records maintained in each government office. 

For a moment think of the following problem and how do you solve the issue as a smart citizen ?

Problem: "A local factory bribed the pollution control board officers and got the approval. The factory is causing huge pollution to the freshwater streams and also polluting the surrounding villages / town and leading to health issues".  

This problem can be solved in two ways. The first one is with local political support along with huge agitations by local people. This needs  considerable local movement. 

Other smart and modern way to solve the issue is using RTI Act. Simply draft an RTI with an expert that knows how the pollution certification approval process works, identify the officers involved behind the approval, identify the lab parameters that has to be followed, identify the fake lab approvals, sample collection process followed, medical test records from patients for blood samples, periodic inspection records that has to be maintained with the pollution control board and having good knowledge of how the end to end process works at each level in the pollution control board and knows exactly what records has to be maintained by the factory with government departments to maintain a pollution free factory. 

With all the evidence collected using RTI, then file a complaint with the pollution control board or environmental ministry. Then use twitter or any modern social media to tag higher authorities and opposition leaders, journalists with all the evidence.  Provide a copy of your RTI evidence to all local leaders. Later ask the status of your complaint and the actions taken in the pollution board about your complaint using the same RTI Act. If there is no action by the pollution control board, then approach first appeal , second appeal and finally approach a lawyer to file the case against factory with all the evidence. 

Simple, Smart and a Sureshot Winning approach in just 30 days using RTI Act. 

All we are doing is combining RTI Act and bureaucratic processes innovatively to solve many day to day issues with different government agencies with a team of legal experts, retired / working government officers and journalists . We provide end to end process guidance  in such a way that the first priority is to solve your problem or get the approval from the respective government agency or atleast get a solid process violation inputs to expose the issue or expose corruption demands and the responsible corrupt government officers behind it so that it can be used by the local civic societies to question and get justice in the court of law.. 

For example, to question a delay for government approval, we need government officer process inputs. To expose corruption in a road work needs inputs of a retired civil engineer expertise. To expose the public park encroachment issue, you need the historical town plan documents, people that approved the encroachment. To expose the corruption in medical supplies to a hospital, need expertise of a retired hospital superintendent and hospital administrator expert. Similarly for solving supplying dirty water, need expertise from a municipal water department expert. For GST or other tax issues, need inputs from retired tax officer. To expose the corruption in recruitment process, need inputs from the exam evaluators and retired recruitment board members. Like this, it is unlimited. 

As many common citizens including politicians, doctors, lawyers, engineers and public servants does not have the knowledge of what records to check, process steps required for approval, list of records to be maintained and inner functions of each each government department. They do not know exactly what records to ask, how to do records inspection using RTI Act or does not know how to draft a perfect RTI Application to get the process inputs that can be used to solve the issue.It takes years of experience to ask right questions. Due to this, The Public Information Officer provides irrelevant and deviating answers. They do not know how to argue with first appellate authority when the PIO rejects the information request or how to handle threats from government officers from the same department or how to present the case when it comes to second appellate with the honorable information commission. They do not know the reference CIC judgement decisions for similar issues.  

We are solve your issues by combining retired government employees with legal experts in a smart way to solve thousands of government issues.  Refer the list of our success stories. Our secret recipe for success is in combining our legal expertise with the knowledge from the respective retired / present government  employees.

For your problem, we identify the corresponding government agency and carefully discuss about the the problem with retired/present government employee and with our legal experts and then draft the end to end plan such way that the real utility of the process and legal inputs information should achieve its goal. 

The goal can be to address the deficiency/delay in service delivery, pending approvals, to expose the abuse of power/authority, arbitrary decision making, to seek information that can used for advocacy and other purposes. We show you the solution by combining legal experts innovatively with years of bureaucratic process knowledge in right proportions to solve your problems.